Frequently Asked Question

What is the expected wait time for different requests?
Last Updated 13 days ago

Divisional Request - 24hrs - 2 week

Regional Transfer - Instant if OBS otherwise 24hrs - 2 week

General Inquiry - 24hrs - 72hrs

GDPR Deletion Request - 24hrs - 72hrs

Please remember the above is simply a guide and could be faster or slower depending on real-world commitments from our staff.

Please do not send an email complaining about wait times as everyone is a volunteer and are not always around 24/7 to deal with requests.

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