Frequently Asked Question
What is the expected wait time for different requests?
Last Updated 7 months ago
Divisional Request - 24hrs - 2 week
Regional Transfer - Instant if OBS otherwise 24hrs - 2 week
General Inquiry - 24hrs - 72hrs
GDPR Deletion Request - 24hrs - 72hrs
Please remember the above is simply a guide and could be faster or slower depending on real-world commitments from our staff.
Please do not send an email complaining about wait times as everyone is a volunteer and are not always around 24/7 to deal with requests.