Frequently Asked Question
What is the expected wait time for different requests?
Last Updated about a month ago
Divisional Request - 24hrs - 3 weeks
Regional Transfer - Instant if OBS otherwise 24hrs - 2 week
General Inquiry - 24hrs - 3 weeks
GDPR Deletion Request - 24hrs - 72hrs
Beginning 14/12/24 Queue Email Positions will be provided every Friday on your placement until your ticket is actioned with.
Please remember the above is simply a guide and could be faster or slower depending on real-world commitments from our staff.
Please do not send an email complaining about wait times as everyone is a volunteer and are not always around 24/7 to deal with requests.